Q: I can't format my memory card, neither read/write. What can I do?

Please cross test the memory card and computer to identify the problems. 
Try downloading “SD Formatter 3.1 for SD/SDHC/SDXC” at:
and see if files can be recovered. But if you have already formatted the card
then you won’t be able to retrieve the photos. 
If you have not formatted the card please first insert it back to your camera and
transfer the files using a USB cable before recovering. 
If the memory card is broken, please go to RMA processes.

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